POLICIES

  •  ALL SALES ARE FINAL. NO RETURNS/REFUNDS/EXCHANGES.
  • WE USE USPS PRIORITY MAIL (3-5 BUSINESS DAYS, DOES NOT INCLUDE HANDLING 3-5 BUSINESS DAYS)
  • CUSTOM ORDERS WILL BE SHIPPED USPS PRIORTIY MAIL ONCE FINISHED (USING USPS PRIORITY MAIL 3-5 BUSINESS DAYS).
  • TOPSHELF JEWELERS LLC IS NOT RESPONSIBLE FOR INCORRECT ADDRESSES PLEASE REVIEW BEFORE COMPLETING YOUR ORDERS
  • TOPSHELF JEWELERS LLC IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. IF THE TRACKING NUMBER POSTS THAT YOUR ORDER HAS BEEN DELIVERED OR IS ON THE WAY WE ARE NOT LIABLE FOR YOUR UNDELIVERED/LOST PACKAGE. YOU WILL HAVE TO FILE A CLAIM WITH USPS.